Work
Selected work, with the thinking left in.
A Fairytale Gone Wrong
Once upon a time, the biggest bank in the country asked design agencies for redesigned task flows. We showed up with three fully designed apps.
UX/UIMobileWeb→Gley.tv: Fixing the funnel that leaked 9 out of 10 signups
Macedonia's first streaming platform had traffic but no subscribers. I redesigned the website end to end, and the registration flow went from a page 9 in 10 visitors abandoned on sight to one that roughly 1 in 3 completes.
UX/UITeam lead→They asked for a facelift. Their members got a website that works.
ISOS, Macedonia's institute for certified accountants, had budget for a visual refresh and nothing more. I used that constraint as a lens: every visual decision also had to remove a point of friction. The biggest one: replacing their PDF member directories with searchable tables.
UX/UIWeb→One partner instead of five: repositioning Intertec as a full-service agency
Intertec's clients were burning money coordinating separate agencies for IT, design, and marketing. I led the design of the website that repositioned them as the single partner for all of it, and shipped it on deadline after a start that nearly derailed the project.
UX/UITeam lead2023 →